{"id":656,"date":"2025-11-25T14:05:57","date_gmt":"2025-11-25T13:05:57","guid":{"rendered":"https:\/\/schweiz.blog\/?p=656"},"modified":"2025-11-25T14:05:58","modified_gmt":"2025-11-25T13:05:58","slug":"sbb-naknada-za-kasnjenje-svicarska","status":"publish","type":"post","link":"https:\/\/schweiz.blog\/hr\/sbb-verspaetung-entschaedigung-schweiz\/","title":{"rendered":"Ka\u0161njenje SBB-a: Koja je od\u0161teta dostupna u \u0160vicarskoj?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Ka\u0161njenja vlakova su rijetka u \u0160vicarskoj, ali se doga\u0111aju. Mnogi ljudi nisu sigurni imaju li pravo na od\u0161tetu u slu\u010daju ka\u0161njenja - i ako da, koliku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ovdje \u0107ete prona\u0107i najva\u017enija pravila.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Kada \u0107u dobiti od\u0161tetu?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">U \u0160vicarskoj je od 2023. na snazi jedinstveni sustav:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Primit \u0107ete naknadu ako:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>tvoj vlak <strong>vi\u0161e od 60 minuta<\/strong> kasni<\/li>\n\n\n\n<li>ili je potpuno otkazano i sti\u017eete znatno kasnije.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Kolika je od\u0161teta?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Naknada ovisi o <strong>Cijena ulaznice<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>25 % Povrat novca<\/strong> od 60 minuta ka\u0161njenja<\/li>\n\n\n\n<li><strong>Povrat 50 %<\/strong> od 120 minuta ka\u0161njenja<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Za pretplate (GA, Half-Fare, pretplata za odre\u0111enu rutu) vrijede posebna pravila.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Kako mogu podnijeti zahtjev za od\u0161tetu?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zahtjev se podnosi izravno online:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Na <a href=\"https:\/\/www.sbb.ch\/\" data-type=\"link\" data-id=\"https:\/\/www.sbb.ch\/\" target=\"_blank\" rel=\"noopener\">sbb.ch<\/a><\/strong> ili u <strong>SBB mobilna aplikacija<\/strong><\/li>\n\n\n\n<li>Odjeljak: &quot;Prijavi ka\u0161njenje&quot;\u201e<\/li>\n\n\n\n<li>Prijenos slike \/ Unesite broj karte<\/li>\n\n\n\n<li>Po\u0161alji obrazac<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Povrat novca se obi\u010dno obra\u0111uje u roku od nekoliko dana.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Odnosi li se to i na me\u0111unarodne veze?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Da - za veze kroz zemlje EU primjenjuju se jo\u0161 stro\u017ea pravila.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Postoje li iznimke?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Da. Naknada se ne ispla\u0107uje u sljede\u0107im slu\u010dajevima:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ekstremni vremenski uvjeti<\/li>\n\n\n\n<li>Vi\u0161a sila (npr. \u0161teta od oluje, lavine)<\/li>\n\n\n\n<li>Samoprouzrokovano propu\u0161tanje sastanaka (npr. prekasni dolazak na \u017eeljezni\u010dki kolodvor)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Zaklju\u010dak<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Za ka\u0161njenja vlakova SBB-a od 60 minuta ili vi\u0161e postoji jasno definirano pravo na od\u0161tetu. Zahtjev za od\u0161tetu je brz i jednostavan online.<\/p>","protected":false},"excerpt":{"rendered":"Ka\u0161njenja vlakova su rijetka u \u0160vicarskoj, ali se doga\u0111aju. Mnogi ljudi nisu sigurni imaju li pravo na od\u0161tetu ako se do njih do\u0111e\u2026","protected":false},"author":274216737,"featured_media":659,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_page_reading_time":"","csco_page_toc_navigation":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"csco_post_video_bg_volume":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[2724,2710],"tags":[2780,2777,2776,2778,2779],"class_list":["post-656","post","type-post","status-publish","format-standard","has-post-thumbnail","category-alltag","category-allgemein","tag-sbb-entschaedigung-verspaetung","tag-sbb-geld-zurueck","tag-sbb-verspaetung-entschaedigung","tag-sbb-verspaetung-regelung","tag-zug-verspaetung-schweiz-geld-zurueck","cs-entry","cs-video-wrap"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/schweiz.blog\/wp-content\/uploads\/2025\/11\/20251125_1403_SBB-Verspaetung-Entschaedigung_simple_compose_01kaxhq7zvfm9tvra6g2yw3jnb.png?fit=1536%2C1024&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pgWLwP-aA","_links":{"self":[{"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/posts\/656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/users\/274216737"}],"replies":[{"embeddable":true,"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/comments?post=656"}],"version-history":[{"count":2,"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/posts\/656\/revisions"}],"predecessor-version":[{"id":660,"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/posts\/656\/revisions\/660"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/media\/659"}],"wp:attachment":[{"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/media?parent=656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/categories?post=656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/schweiz.blog\/hr\/wp-json\/wp\/v2\/tags?post=656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}